Cancellation Policy

Where you subscribe to membership online you will be entitled to a free 30 day trial period which you may cancel at any time.

After the end of the trial period or on any auto-renewal, you have a statutory right for 14 days from the end of the trial period/auto-renewal (as applicable), to change your mind about your membership and receive a refund of what you paid for it.  You cannot change your mind about your membership after the 14 day statutory period has ended. If you decide to cancel after this time, you will forfeit any payments made and be liable for any outstanding payments for the remainder of that year if you chose to pay monthly.  To let us know you want to cancel during the 14 day statutory period, please complete the cancellation form and submit it or email it to or post it to 47 Hill Road, Pinner, England, HA5 1LB.

If you have any difficulties with filling out the form, contact our Membership team on email provided.

If you cancel during the statutory period we will send you an end of contract notice confirming the cancellation of your subscription. We will refund you any sum paid as soon as possible and within 14 days of your cancellation. We refund you by the method you used for payment. We do not charge a fee for the refund.

Our values:

  • Compassionate

Cancellation Form

Please return the following information to us:

[*] Delete as appropriate

To: Adoreum Partners Limited
Postal address: 47 Hill Road, Pinner, Middlesex HA5 1LB

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of Adoreum Club Membership
Ordered on:
Name of consumer(s):
Membership Number:
Address of consumer(s):
Signature of consumer(s): (only if this form is notified on paper)

Contact us

If you have any questions about this policy, please contact us at